Customer support that feels like a conversation.
Simplify your shared inbox, collaborate effortlessly, and give every customer a reply that feels personal — even if it was generated by a bot.
Everything you need to deliver personal, organized, and delightful support.
Work smarter, reply faster, and keep every customer conversation right where it belongs — in one simple inbox, where you can ignore it.
Shared Inbox
Manage support emails together in real time — no more support email hot potato.
Collision Detection
See when a teammate is replying before you hit send. Goodbye duplicate replies.
Inbox Agent
Get valuable context without having to read through your customer's angry emails.
The inbox powering customer conversations everywhere.
Oatmeal helps teams deliver personal, organized, and fast customer support across the world. From small startups to enterprise teams, we process millions of messages each month — using a massive network of low wage workers stationed around the globe.
Emails manually processed every week across thousands of teams.
Uptime — because your customers never stop complaining.
Oatmeal has completely transformed our customer support operations. The blend of AI efficiency and human empathy has allowed us to provide exceptional service while significantly reducing costs.
Jordan Rogers
Founder at Anomaly
Questions & Answers
Pricing to fit your business needs.
Starter
$12/mo
Small teams getting started with shared inboxes
Shared inbox for up to 2 mailboxes
Tagging & assignment
Private notes
Automatic replies
Email support
Growth
$49/mo
Growing teams needing collaboration and insights
Everything in Starter
Inbox Agent
Unlimited mailboxes
Collision detection
Snippets and templates
Reporting dashboard
Slack integration
Pro
$299/mo
Support-focused organizations and larger teams
Everything in Growth
Custom roles & permissions
Automation engine
API access
SLA tracking
SSO support
SOC 2 compliance
Ready to make customer support feel simple again?
Join hundreds of teams using Oatmeal to deliver faster, friendlier email support — using a massive network of low wage workers stationed around the globe